Mobile Dog Grooming
House Call Dog Grooming provides a stress free environment for your pet to be pampered. We use natural, organic products wherever possible to give even the most sensitive pups a comfortable experience. We want the grooming experience to be enjoyable for the dog. Un-like a salon, your dog will not be put in a cage and will have the same person working on the dog from start to finish.
We require space in your home for our grooming table with a plug socket available nearby, and somewhere to safely bath your dog.
Your pets welfare will always be our priority over vanity. If the dogs coat is severely matted, it would cause a lot of pain to try and brush the matts out. Therefore a clip off would be necessary to prevent any further suffering to the dog. Matted coats are very painful as they pull on your dogs skin, especially when they move.
If a dog tries to bite then a muzzle will be used for our safety. We do try and keep restraints to a minimum and will only keep the muzzle on for as long as we feel that it is necessary.
Prices given before the groom will be an estimate. Under some circumstances it is necessary to charge more due to the dog being large for their breed, the coat being matted, pests being present and the dog's behaviour whilst being groomed.
If you are not present for the appointment, or cancel within 24 hours of the appointment, you will have to pay the full price of the groom as a missed appointment fee. This will have to be paid before booking your next appointment. If you cancel within 48 hours of your appointment, you will have to pay 50% of the cost of the groom as a last minute cancellation fee. If you cancel more than 48 hours before your appointment, then there will be no fee. We will of course use our judgement for some circumstances.
As a small business, we hope that customers are understanding with our policies.
A duty of care form will have to be signed before the start of any groom. All personal information will be kept safe and secure, in a locked cabinet and a locked phone. Your information will not shared with anybody other than our staff.